Shipping Policy for WEARhouse:
At WEARhouse, our foremost priority is ensuring our valued customers have a seamless shopping journey. With efficient and dependable shipping choices, we aim for your orders to reach you promptly and in impeccable condition.
Processing Duration: Typically, all orders are processed and set for dispatch within 1-2 working days. However, during peak seasons or public holidays, there might be slight delays. Your patience and understanding during such phases are greatly appreciated.
Available Shipping Methods: Tailoring to your preferences, we present an array of shipping solutions, encompassing standard delivery, swift shipping, and options for international destinations. The final shipping costs are determined by the parcel's weight and its final destination.
Estimated Delivery: While standard deliveries often arrive between 3-7 business days, opting for expedited shipping could see your order at your doorstep within 1-3 business days, contingent on your locale.
We'd like to emphasize that these are estimations, and exact timings aren't promised. External factors beyond our jurisdiction, such as carrier delays, are not our responsibility.
Tracking Your Order: Post dispatch, an email containing your parcel's tracking details will be sent your way. This lets you monitor its journey and anticipate its arrival.
Issues with Delivery: On the rare occasion that your parcel goes astray or incurs damage en route, please reach out to us promptly. We pledge to collaborate with the delivery service to rectify the matter swiftly.
Overseas Shipping: For our international clientele, we provide shipping to an exclusive list of countries. It's essential to note that orders heading overseas may incur additional customs or tax charges, native to the receiving nation. These supplementary charges are solely the customer's responsibility and aren't encompassed in our initial shipping fees.
For queries or clarifications related to our shipping practices, please connect with us at sales@WEARhouse.com.au. Our devoted customer care team is always on standby to guide and assist.